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Suitcases FAQ

Welcome to our FAQ Häufig gestellte Fragen zu Koffern und Taschen page dedicated to suitcases! We understand that choosing the right suitcase can be a bit overwhelming, especially considering the variety of options, materials and features available. To help you make your decision, we have created this section where you will find answers to the most frequently asked questions about our products.

On this page you will learn about the differences between individual materials, the features of our suitcases, their dimensions and weight, and the benefits of a TSA lock. Thanks to this, you will be able to make an informed choice, tailored to your travel needs.

Differences between Premium and Standard Suitcases

Material:

  • Premium suitcases: Made of polycarbonate (PC, Polycarbonate), which is known for its lightness, durability and flexibility. Polycarbonate is a material that provides excellent protection for luggage thanks to its impact resistance and ability to absorb shocks. This is the perfect choice for people who travel frequently and need a durable suitcase that will withstand even the harshest conditions.

  • Standard suitcases: Made of ABS (Acrylonitrile Butadiene Styrene), which is also a plastic, but slightly heavier and less flexible than polycarbonate. ABS is durable and impact-resistant, but does not provide as much protection as polycarbonate because it is less resistant to cracks. ABS is a good solution for people who are looking for a solid suitcase but do not need the highest level of protection.

Weight: Premium polycarbonate suitcases are lighter than standard ABS suitcases, which is crucial in the case of air travel, where the weight of luggage may be important.

  • Small Suitcase:

    • Premium (PC): 2.9 kg
    • Standard (ABS): 3.4 kg

  • Medium Suitcase:

    • Premium (PC): 3.6 kg
    • Standard (ABS): 4.1 kg

  • Large Suitcase:

    • Premium (PC): 4.3 kg
    • Standard (ABS): 4.8 kg

Summary: Premium suitcases made of polycarbonate are lighter and more durable, which makes them an ideal choice for people who value quality and durability. Thanks to the advanced properties of the material, they are more resistant to mechanical damage and better protect the contents of the luggage. Standard ABS cases are slightly heavier but are still a solid option, offering good protection for a smaller investment. The choice between a premium and standard model depends on your priorities - whether you want maximum luggage protection and lower weight, or are you looking for a more economical solution.

Dimensions and Weight of Suitcases

  • What suitcase sizes are available?

    • We offer three standard suitcase sizes: Small, Medium, Large. Each size is perfect for different types of travel, from short weekend trips to long expeditions.

  • What are the exact dimensions and weight of each suitcase?

    • Small: 13.3" x 22.4" x 9.05" (34 cm x 57 cm x 23 cm), weight 3.4 kg (premium model) or 2.9 kg (standard model).
    • Medium: 16.34" x 24.4" x 10.04" (41.5 cm x 62 cm x 25.5 cm), weight 4.1 kg (premium model) or 3.6 kg (standard model).
    • Large: 20.47" x 28.35" x 11.22" (52 cm x 72 cm x 28.5 cm), weight 4.8 kg (premium model) or 4.3 kg (standard model).

Suitcase Material

  • What material are the suitcases made of?

    • Our suitcases are made of two main materials: Polycarbonate (PC) and ABS. Polycarbonate is used in premium models due to its exceptional strength and flexibility. ABS is used in standard models, offering a good balance between durability and lightness.

  • Why are Polycarbonate and ABS considered the best materials for making suitcases?

    • Polycarbonate (PC) and ABS are widely considered the best plastics for suitcases due to their excellent strength, impact resistance and light weight. Other materials, such as nylon, polyethylene or polypropylene, may be cheaper or lighter, but they usually offer less protection and durability, making them less preferred for high-quality hard cases.

Additional Features

  • What is a TSA lock and why is it important?
    • A TSA lock is a special type of lock that allows airport security services to open and relock your luggage without damaging the lock. This is especially important when traveling internationally, especially to the United States, where security checks are very strict.

Airline Compatibility

  • Do your suitcases meet the cabin baggage requirements of various airlines?
    • Our cases are designed to meet the standard cabin baggage requirements of most airlines. However, we always recommend checking the specific requirements of a given airline before traveling.

Warranty and Service

  • Do you offer a warranty on your suitcases?
Yes, all our cases come with a warranty that protects against manufacturing defects and problems with materials or workmanship. Detailed warranty conditions can be found on our website.

    Can I personalize my suitcase?
    Yes, we offer the possibility of full personalization of suitcases, so you can create a unique product tailored to your needs and style. To personalize your suitcase, please contact us via email. Please include details about the personalization you wish to make in your message. You can also include photos to be used on the suitcase. We ask that the photos be in high resolution, at least 25 MB, and sent via a link to Dropbox or Google Drive. This will ensure that the graphics on your suitcase look as good as possible.